IT Support professional with 5+ years of experience in technical support, desktop support, and user troubleshooting. I have hands-on experience with Microsoft 365, Active Directory, Windows environments, printer support, hardware/software troubleshooting, and basic networking issues such as DNS, DHCP, VPN, and connectivity. I’m comfortable supporting users remotely or onsite, handling day-to-day IT issues, and working in fast-paced support environments. I’m currently looking for a full-time remote IT support role where I can continue growing and contribute my technical and customer support experience.
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