-Delivered customer support through non-voice channels (email, chat), ensuring timely and accurate responses to client inquiries.
-Oversaw eBay product listings, including uploading items, optimizing keywords, managing images, and adjusting prices to enhance visibility and drive sales.
-Conducted daily reviews of new orders through the eBay Seller Hub to ensure all orders were processed efficiently.
-Verified order details, including product SKU, quantity, and customer information, to ensure accuracy.
-Confirmed that payments were successfully received and processed for each transaction.
