Versatile and results-driven Operations Manager with 3 years of corporate leadership experience spanning service delivery, team management, and process improvement across BPO and technology sectors and highly trained Virtual Assistant under Professional Development section Training. Proven track record of managing cross-functional teams, optimizing workflows, and onsistently exceeding strict SLA targets. Adaptable leader skilled in training development, conflict escalation, and bridging communication gaps in fast- paced environments.
