Experienced Customer Service Representative 4 years of proficiency in dental insurance, specializing in benefits verification and claims management. Detail-oriented and skilled at navigating complex insurance processes while maintaining accuracy and efficiency in a fast-paced environment.
Recognized for resolving inquiries quickly, ensuring precise claim handling, and consistently upholding compliance standards. Familiar with dental insurance portals and software such as (Open Dental and Dentrix), with strong multitasking abilities in supporting both providers and members.