I am customer service I will remain calm and professional in my response and acknowledge their feelings as well because sometimes they just need to hear and all you need to do is to listen and provide the correct resolution. So I would like to express my gratitude for the opportunity to work with you and I also want to continuously improve my skills as a customer support to ensure that we are providing the best possible experience to our customers. For the team I had I am the one who set the time for the meeting to make summarization for the meeting we discuussed and I do sometimes to help my colleague for any Issue of the product.
