I hold a Bachelor's degree in Psychology and bring over 3 years of hands-on experience in e-commerce and customer service. I successfully managed a Shopify store, processing daily customer orders and responding to more than 50 customer emails per day with efficiency and empathy. In addition, I worked as a Customer Service Representative for Amazon and Hilton Hotels, where I honed my communication, problem-solving, and client relations skills in fast paced, high-demand environments. My background combines strong organizational abilities, emotional intelligence, and a proven track record of delivering exceptional support, making me well-prepared to thrive as a Virtual Assistant.
