I am an experienced professional with over 3 years in the BPO industry, specializing in content moderation, back-office processing, and technical documentation. My background includes supporting an energy company based in Australia as a back-office processor, where I ensured accurate reports, compliance, and smooth day-to-day operations.
In addition, I have hands-on experience in technical writing and documentation, creating Standard Operating Procedures, user guides, and process documents that helped teams work more efficiently. This combination of skills allows me to adapt to roles that require both accuracy in execution and clarity in communication.
I bring strengths in content moderation, quality control, documentation, reporting, and data processing, supported by proficiency in Microsoft Office and Google Workspace. My work style is detail-oriented, reliable, and adaptable, whether the task is handling repetitive processes, moderating content with fairness, or producing clear documentation.
I am seeking long-term opportunities where I can contribute to a team’s success while continuing to grow professionally.
