Worked as an Accounting Staff in the Construction industry. Responsible for preparing and processing cash vouchers for daily transactions and ensuring accurate financial records.
Handled inventory tracking of materials such as cement, sand, and gravel. Monitored incoming and outgoing stock, performed regular inventory counts, and updated records accordingly.
Encoded and logged deliveries of sand and gravel from suppliers, coordinating with drivers and site personnel for accurate documentation.
Ensured all financial and inventory data were properly filed and reported.
Maintained organized records to support smooth operations and timely reporting. Demonstrated attention to detail, reliability, and the ability to work under minimal supervision in a fast-paced, field-based environment.
Worked as a Customer Service Representative for Comcast's billing department for 6 months. Handled customer inquiries related to billing, payments, and account concerns via phone and chat. Resolved billing disputes, processed payments, explained charges, and ensured customer satisfaction. Maintained professionalism, empathy, and accuracy in a fast-paced environment. Documented interactions in CRM systems and followed company policies and data privacy standards. Consistently met quality and performance metrics while delivering excellent customer support.
