I support growing businesses by strengthening operations, building capable teams, and keeping daily workflows running smoothly. I take a structured, people-centered approach to work — ensuring processes are clear, teams are aligned, and results are consistent.
My experience spans sales, customer support (voice, email, live chat, and SMS), leadership, operations, training and development, recruitment, and general administrative support, with exposure to e-commerce environments. I work best in roles where I can coordinate people, improve systems, and serve as a reliable point of contact between leadership, clients, and teams.
I am skilled in:
Sales (inbound & outbound) and lead conversion
Customer support and customer experience management
Operations coordination and process improvement
Team leadership and performance support
Training design and onboarding
Recruitment coordination and hiring support
E-commerce administration and order support<8efe80624d780eba0c6493ec45140364>Email, live chat, and calendar management
Data entry, documentation, and reporting
Client and internal communication
If you need someone dependable, organized, and proactive who can drive results, deliver excellent customer experiences, and contribute to team and process growth, I would love to help your business succeed.
