A Registered Nurse and HR practitioner with HVAide certification in Medical Virtual Assistance and experience as a US Medical Credentialing Specialist and Customer Service Representative for a US-based telecommunications account. Skilled in provider data verification, insurance compliance, HIPAA-aware documentation, EMR navigation, and healthcare administrative workflows. Combines clinical expertise with strong remote support capabilities, including patient coordination, data management, and customer-focused communication. Currently completing a Master’s degree in Nursing major in Leadership and Governance, bringing professionalism, efficiency, and leadership-driven work ethic to virtual healthcare roles.