Healthcare Representative with over 5 years of remote experience across patient support, pharmacy services, and provider relations. I assisted patients as a Product Specialist for nearly 2 years, troubleshooting diabetic devices, arranging replacements, and managing reorders. I also spent 2 years in Pharmacy Services, processing prescription refills, coordinating mail-order deliveries, and ensuring insurance compliance.
Additionally, I supported Provider Services, assisting healthcare professionals with inquiries on coverage, eligibility. claims, prior authorizations, referrals and credentialing. I work with integrity, I am highly organized, adaptable, and skilled at problem-solving in a fast-paced environment.
Throughout my career, I have been a top performer with a proven track record of excellence, thanks to my strong work ethic and problem-solving skills. I am also skilled in balancing full-time and remote roles, showcasing my time management and multitasking abilities. With a background in healthcare and bio-related roles, I'm eager to transition into a broader Virtual Assistant position. My experience in handling complex information, maintaining confidentiality, and communicating effectively equips me to contribute to various industries and administrative tasks in a flexible remote setting.
