Dedicated IT Support and Maintenance Specialist with hands-on experience in troubleshooting, system maintenance, and user support. Skilled in diagnosing and resolving hardware, software, and network issues to ensure seamless IT operations. Proficient in performing preventive maintenance, system upgrades, and configuring workstations to optimize performance. Known for delivering reliable technical assistance, clear communication, and timely solutions that improve productivity and minimize downtime. Committed to providing excellent customer service and technical expertise in both independent and team-oriented environments.