I am a Registered Nurse with 15 years of clinical experience,
• Knowledgeable in medical procedures, terminologies and patient care protocols
• Skilled in patient education, call management, and email correspondence
• Experienced Administrative Role ( Head Nurse)
• Experienced Scheduler
• Comfortable in using Electronic Health Record specifically Cerner, also familiar with the others such as DrChrono, eClinicalWorks, Elation and Availity
• Familiar with Microsoft office suite and Google Workspace
• Trained in virtual medical receptionist task such as Patient intake, Scheduling, making referrals, Insurance verification and Prior Authorization