Hi! I'm Miguel, a detail-oriented Virtual Assistant specializing in email support, customer service, and inbox management. I bring 7 years of freelancing experience as a Digital Illustrator combined with strong skills in client communication and customer care.
As a freelancer, I handled not just creative work but also managed client emails, coordinated correspondence, organized inboxes, and provided timely, professional responses. I also performed customer service tasks such as social media promotion, project coordination, and client communication.
I worked 8 months as a Customer Service Representative, ranking 3rd in my training at Alorica, and quickly promoted to advanced email support at DOZ Outsourcing within two weeks. I'm experienced with CRM tools like Konnective, ClickBank, BuyGoods, and have a basic knowledge of Shopify that I can build on quickly. I'm a fast learner who adapts easily to new systems and workflows.
Though new to the formal title 'Virtual Assistant,' my background has prepared me well to manage multiple tasks, meet deadlines, organize workflows, and maintain clear, professional communication. I'm reliable, detail-oriented, and always put the client first.
If you need a responsive, organized, and dependable email support VA to help improve your customer experience, let's connect! Send me a message anytime.
