Hi! I’m Monica Basco, a graduate of Secondary Education major in English, and I proudly finished Cum Laude.
While I may be new to the virtual assistant field, I bring solid experience in remote customer support, online teaching, and admin work — all of which strengthened my skills in communication, time management, and tech tools.
I’ve worked from home as a Call Center Representative for the UPS account, handling high-volume inquiries using CRM systems, email, and scheduling tools. I’ve also taught English online to Chinese, Japanese, and Korean students, which helped me become highly adaptable, detail-oriented, and confident using platforms like Zoom, Canva, Google Workspace, and Microsoft Office.
Whether it’s handling tasks behind the scenes or helping clients stay organized, I’m tech-savvy, proactive, and always ready to learn.
Thank you, and I’m excited to support your team as a reliable virtual assistant!
