Dynamic Behavioral Health Operations Partner and Virtual Medical Assistant with 7+ years of proven expertise in outpatient behavioral practices, healthcare operations, and provider support. Highly skilled in TMS and Spravato program management, insurance verification & prior auth, and streamlining clinical workflows to improve efficiency and patient satisfaction. Recognized for bridging clinical operations with patient-centered care, ensuring seamless onboarding, education, and compliance under HIPAA standards. Adept at EMR/EHR management, billing support, and medication coordination, with a track record of reducing delays, enhancing provider productivity, and strengthening patient trust. Passionate about driving operational excellence, delivering empathetic client service, and supporting practices in achieving sustainable growth.
