I am a detail-oriented ICT professional and full-stack web developer with 1 year of modern software development experience and over 8 years of expertise in database management, system administration, and technical support. I specialize in building responsive web applications using Laravel 11 and modern CSS frameworks, while utilizing AI-assisted tools like GitHub Copilot and Claude Code to maximize efficiency. Backed by extensive experience managing enterprise ticketing systems, troubleshooting technical issues, and writing process documentation, I am uniquely positioned to provide both robust software engineering and high-level technical virtual assistance to ensure seamless operations for my clients.