Proficient in MS Office applications (Word, Excel, Access, PowerPoint) with strong experience in data entry and typing. Former Trainer and Subject Matter Expert (SME) with a solid background in social media content moderation, technical support, customer care, as well as chat and email support. Recognized for being a fast learner, dedicated, and hardworking individual who can effectively handle shifting schedules and work full-time. Average English proficiency but highly capable of delivering quality work with consistency and reliability.