Microsoft Dynamics 365 Finance & Operations Functional Consultant with 6+ years of experience specializing in Supply Chain Management (SCM). Skilled in functional support, requirements gathering, configuration, testing, and FDD documentation. Experienced in Inventory, Procurement, and Product Information Management, with working knowledge of Advanced Warehousing, Manufacturing, and AP/AR. Strong background in business analysis, fit-gap analysis, UAT, training, and post–go-live support, consistently delivering user-focused solutions.
Key Responsibilities:
* Managed end-to-end testing activities across SCM modules to ensure system accuracy and reliability.
* Facilitated User Acceptance Testing (UAT) by creating business scenarios, test cases, and preparing test data aligned with real-world processes.
* Conducted user training to drive system adoption and empower business users.
* Provided day-to-day production support for SCM, AP, and AR, ensuring timely resolution of issues.
* Configured system functionalities, including approval workflows, to streamline business processes.
* Led and coordinated change requests from requirements gathering to testing and user validation prior to deployment.
