Hi, I'm Laarni, a Virtual Assistant and Outbound Sales Professional with 3 years of experience in the BPO industry and 6 months of remote work experience as a Cold Caller.
Throughout my career, I have worked with US and Canadian campaigns, handling outbound calls, lead qualification, appointment setting, CRM management, customer communication, and administrative support. These experiences have helped me develop strong communication, organization, and multitasking skills in both office-based and remote environments.
Here's how I can support your business:
• Cold calling and lead generation
• Appointment setting and follow-ups
• CRM updates and pipeline management
• Email and calendar management
• Data entry and documentation
• Customer support and administrative tasks
Tools I'm comfortable using:
• Vicidial, Protocol, Convoso
• Zoho CRM, Google Workspace, Microsoft 365
• Zoom, Slack, Microsoft Teams
• Canva and Capcut
I am detail-oriented, adaptable, and reliable, with a strong work ethic and the ability to work independently. I take pride in maintaining organized workflows, communicating effectively, and delivering consistent results.
If you're looking for someone who can support your sales efforts while helping keep your operations organized, I'd be happy to contribute to your team.
