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Professional Summary:
Adaptable and versatile individual seeking part-time opportunities to earn additional income. Quick learner with experience in customer service, small business management, and technical problem-solving. Motivated to take on new challenges and efficiently complete tasks.
Experience
Call Center Agent / Subject Matter Expert – Various Telecom Accounts (AT&T, SPRINT)
2011 – 2018 | Cebu, Philippines
Companies: Sykes Asia, Alorica Cebu, Eperformax Cebu
Handled customer inquiries and troubleshooting.
Guided and trained tea-----------mbers as a Subject Matter Expert.
Consistently met performance and quality targets.
Tour Van Operator / Business Owner
2018 – 2019 | Cebu, Philippines
Operated a tourist van business, providing guided tours around Cebu.
Managed bookings, schedules, and ensured customer satisfaction.
Oversaw safety and logistics for all passengers.
PC Builder & Reseller
2020 – Present | Cebu, Philippines
Buy, refurbish, and assemble PCs and components for resale.
Sell via online platforms such as Facebook Marketplace.
Advise customers on technical specifications and build options.
Education
Bachelor of Business Administration, Major in Legal Management
University of San Carlos, Cebu – Undergraduate, Mid-3rd Year
Skills
Adaptable & quick learner
Customer service & client relations
Small business operations & sales
PC assembly & technical troubleshooting
Ability to follow structured processes efficiently
