With nearly 3 years in the personal and commercial insurance industry, I’ve built strong expertise in handling back-office processes and client support. My experience includes preparing ACORD forms (COI & EPI), managing email communications, generating quotes, and working directly with carriers online. I’m proficient in Applied Epic and HawkSoft, which I’ve used to streamline workflows, maintain accurate records, and deliver efficient service. I take pride in my attention to detail, adaptability, and ability to provide reliable support that contributes to client satisfaction and smooth operations.
