I am a highly motivated and driven individual actively seeking an opportunity to apply my skills in business operations. With two years of experience as a Customer Service Representative supporting both online shopping and healthcare accounts, I have developed a diverse skill set. Additionally, during my two years as an Operational and Communications Trainer, I honed essential skills for fostering excellence and achieving peak performance. Moreover, my background includes working as a Medical Virtual Assistant, managing asks such as handling patients' prior authorizations, processing refunds, scheduling appointments, verifying insurance, organizing emails and faxes, and leading teams. These experiences have given me a strong foundation to contribute effectively in a business operations role.
