I'm -----------, with 8 years of customer-focused experience in the quick-service restaurant industry. Currently an Assistant Restaurant Manager III at Jollibee for almost 2 years of experience, and 6 years as a crew member and crew trainer.
Working in a quick-service restaurant developed my flexible skills. I am knowledgeable in
- A.I tools, Chat GPT, Vidnoz A.I, Leonardo A.I
-MS Office, Outlook, Teams.
-Google Docs, Spreadsheets, and Slides.
- Email communication.
-Administrative tasks and Data entry.
-Profit and Sales Management
-Excellent FSC (Food, Service, Cleanliness, and Customer Satisfaction)
-Recovery of customer complaints.
-Freshdesk reporting and updating tasks.
During my tenure, I created an Excel file that helps our team to monitor our daily manpower and plot crew schedules systematically, as well as an Excel monitoring tool that determines all tools and utensils in our store, including monitoring of the monthly preventive maintenance schedule of all equipment service providers, as well as permit processing.
Also, I gained several employment training Certificates, such as
-Allergen Management Training
-Crisis Management
-Customer Recovery
-Alagang Jollibee
-Food Safety Course
-Integrated Pest Control Management
Being a scheduling manager and also in charge of repair and maintenance concerns in our store makes it very challenging, but because of my total commitment and eagerness to learn new things, I found things easier as time goes by.
I am competent in results and dedicated to work, especially working with a team. I think this platform might help me improve my personal and professional growth.
Please let me know if you need proactive Talent.
Let's get started.
Thank you, future partner!
Verified
