I bring over five years of experience in customer service and administrative support. My background in hospitality, BPO, and real estate has helped me develop strong organizational, communication, and client-handling skills. I am knowledgeable in concierge and front office operations, as well as accounting and finance tasks such as billing, reporting, and record management. Proficient in Microsoft Office, Google Workspace, CRM systems, and hotel management tools like Opera, PMS, and Marsha, I can efficiently adapt to new systems and work independently with professionalism. With my detail-oriented mindset and dedication to excellent service, I aim to provide dependable virtual assistance and contribute to the success of your business.
