Customer Service and Technical Support professional with 4+ years of experience supporting telecommunications, retail, education, food delivery, and e-commerce accounts. Proven ability
to manage high-volume phone, chat, and email support while resolving billing, technical, and
account issues efficiently. Experienced in CRM and ticketing systems, including Salesforce,
Gorgias, Jira, and Shopify, with a strong track record of meeting performance metrics,
maintaining high CSAT, and delivering reliable remote support. Seeking a remote or hybrid
customer support or operations role with a global team.
