With over 14 years of experience in the IT industry, I bring a solid background in website analytics, quality assurance, customer support, digital ad trafficking, systems administration, server operations, and both hardware and software troubleshooting. I’ve worked across diverse tech environments, ensuring smooth system performance and excellent user experiences.
I also have hands-on experience as a Virtual Assistant for an Amazon seller, handling tasks such as product sourcing, processing reimbursements, and resolving shipment discrepancies.