I have over four years of experience in healthcare support. I was a Medical Biller Virtual Assistant with Onondaga Physical Therapy through BruntWork, where I’ve been for 1 year and 10 months. I handle insurance verification, claim submissions, denials, and follow-ups.
Previously, I worked as a Customer Service Representative with Nearsol Philippines for six months, supporting a healthcare account by encoding patient demographics, diagnoses, and procedures. I also spent nearly two years at Legato Health Technologies Inc., a sister company of Anthem Blue Cross Blue Shield one of the largest healthcare insurance providers in the U.S. That’s where I started my career as a Claims Processor, adjudicating and adjusting claims, maintaining provider data, and later serving as a Quality Auditor.
I’m proficient in billing software like Athenahealth and Prompt EMR, and my background has strengthened my knowledge of medical terminology and insurance processes. I’m detail-oriented, organized, and confident in my ability to deliver accurate results while working under pressure.
