Customer Associate Support specialist in a healthcare accoun

I bring a strong foundation in healthcare operations, patient support, and medical billing. My experience includes:

Patient Communication: Skilled in explaining treatment plans, insurance coverage, and billing details with empathy and clarity.

Medical Billing & Coding: Proficient in submitting claims, handling denials, and using accurate CPT, CDT, and ICD-10 codes.

Insurance Coordination: Experienced in verifying benefits, managing pre-authorizations, and resolving claim issues across PPO, HMO, and government plans.

HIPAA Compliance: Committed to maintaining patient confidentiality and adhering to all regulatory standards.