Executive Assistant | Virtual Assistant | Operations Manager | Team Lead | Administrative Assistant
I’m a seasoned Operations Manager, Executive Assistant, and Account Manager with over 6 years of remote work experience supporting founders, startups, and creative agencies. I specialize in scaling operations, streamlining workflows, leading teams, and delivering high-level client support.
Operations & Team Management – Scaled a VA team from 1 to 15 at ZenAssistant, overseeing 11 active client accounts. Led the creation of SOPs, optimized workflows, and managed team performance to ensure efficiency and service quality.
Client-Facing Account Management – Served as the main liaison for clients, handling communication, expectation-setting, and the timely delivery of results across multiple accounts.
Executive Support – Provided high-level assistance including inbox and calendar management, travel arrangements, confidential reporting, and administrative task execution.
Website & Content Management – Managed 10+ WordPress websites for functionality, performance, and design. Created and refined client-facing content using Canva, CapCut, and Adobe Photoshop.
Sales & Recruitment Support – Boosted hiring and sales pipelines by 40%+ through LinkedIn prospecting, CRM updates, outreach tasks, and operational coordination.
Technical Skills
Admin & Office Tools
Microsoft Excel, PowerPoint, Outlook, Word
Google Workspace, DocuSign, Dropbox, Better Proposals
Canva, Adobe Photoshop, CapCut
Project & CRM Platforms
-----------, Pipedrive, GoHighLevel, HoneyBook, Bonsai, ZohoBooks (CRM & Automation)
Asana, ClickUp, Trello, Slack, Zoom, Microsoft Teams
Marketing & Automation Tools
Mailchimp, MailerLite
WordPress (Site Management)
ChatGPT, Claude AI, Perplexity AI
I bring a proactive, solutions-focused mindset to every task—whether it's managing remote teams, optimizing client systems, or delivering reliable executive support. Let's work together to move your business forward.
