I have been working in the Business Process Outsourcing for about 7 years. I have been in this industry since 2008. Thus, my English proficiency, learning ability and computer literacy is well developed.
I am a graduate of Silliman University with a Bachelor of Science in Business Management. I also have a certificate in International English Language Testing System. In addition, I have been a customer representative with two different telecommunication company in US.
Moreover, I have experiences in Lead Generation, Data Mining, Medical billing, Data Entry and Telemarketing.
I am an enthusiastic, reliable and hardworking individual who has over 5 years of experience giving professional, efficient and high quality service to a call center company. I am skilled in communicating with clients over phone and email.
I am well versed in the English language and a workhorse in terms of customer satisfaction, leadership and discipline. I am also self-reliant, very keen to details, a great team player and can easily find ways to motivate myself and my co-workers.
.PNG)
