In my previous role as a Operations Manages or Sales Operations Manager at [TRANSCOM], I was responsible for sales process metrics, managing CRM systems, and supporting the sales team with data-driven insights. I worked extensively with Salesforce (or HubSpot, Zoho, etc.), where I maintained data accuracy, built custom reports, and optimized lead routing and pipeline tracking.
I also collaborated closely with marketing and finance to align on sales forecasting, quota tracking, and performance dashboards. One of my key accomplishments was leading a CRM cleanup initiative that improved data accuracy by 35%, which significantly enhanced forecasting reliability.
In terms of skills, I’m highly proficient in CRM management, sales analytics, process improvement, and cross-functional collaboration. I'm also experienced with tools like Excel, Tableau, and SQL for reporting and data analysis.
My qualifications include a BSIT and ongoing training in CRM strategy and revenue operations. I'm passionate about using technology and process to enable sales teams to focus more on closing deals and less on admin tasks."
Verified
