Hi! I’m Christialyn, a Customer Service and Technical Support Specialist with over 5 years of experience in the BPO industry. I’ve worked with international clients in telecommunications, healthcare, and Microsoft technical support, providing professional assistance through phone, chat, and email support.
I specialize in helping businesses deliver excellent customer experiences by resolving issues efficiently while maintaining strong customer relationships.
Here are some of the things I can help you with:
• Customer support (email, chat, and phone)
• Technical troubleshooting
• Customer retention and issue resolution
• Order processing and billing support
• CRM and ticket management
• Social media support and Meta (Facebook) ads assistance
I also have 3 months of experience working with Meta Ads, assisting with campaign setup, monitoring ad performance, and supporting basic advertising tasks to help businesses reach their target audience.
My previous experience includes supporting Microsoft domain services, healthcare accounts, and telecommunications customers while consistently maintaining high customer satisfaction.
I’m reliable, detail-oriented, and passionate about helping businesses provide excellent service and grow their online presence. If you’re looking for a dedicated tea-----------mber who can support both customer service and digital marketing tasks, I’d love to work with you.
