Hello, my coworkers and friends call me Precious. I have 18 years of experience in the BPO industry with a background in customer service, sales, and technical support. I’ve also held a key role in the Learning and Development department, where I focused on training, coaching, and supporting employee growth to drive performance. Having worked across multiple functions, I’ve gained a well-rounded perspective on both operations and people development. I'm looking forward to be given a chance to bring my customer service expertise and help your team deliver exceptional customer experiences. I’d like to be known as dependable and trustworthy colleague.