As a Call center agent, I have worked for companies such as AT&T, DirecTV, and TuneIn and I am proud to say that I am excellent in resolving customer's concerns via phone, email, and social media. As a Virtual Assistant, I have worked for clients in CreditSesame, Fundbox, and VertexGun.
I am proficient in using the following tools:
- Microsoft Office
- Google Docs
- Zendesk
- Ahrefs
- Semrush
- Shopify
I have been a consistent performer with my previous job and have been awarded and commended for outstanding performance about quality, productivity and attendance. I am certain that I have the necessary skills to successfully do the job adeptly and perform above expectations.
