Multilingual and detail-oriented professional with expertise in customer relations and content integrity.

I'm fluent in English and possess Business/Conversational Japanese.
I'm skilled in Content Moderation (especially Japanese content for Trust & Safety), Quality Assurance (auditing/reporting), and Social Media Management
I have extensive experience with multichannel communication (email, ticketing systems, social media), technical troubleshooting, and handling complex issues like billing inquiries and conflict resolution.