I am an efficient, effective & upbeat Virtual Assistant, Personal Assistant, Appointment Setting which does cold calling for several Business and Home Owners for setting up appointments. I can help you with Phone/Email Support, Call Handling, Telemarketing, Customer Service, Web Research. Real Estate Skip-Tracing, Data Scraping.I am willing to roll up my sleeves for you to make a measurable impact on your business.I have an experienced working with clients from the US, UK, and AU as a Virtual Assistant / Customer Service for E-commerce business ( Shopify ) for almost 3 years which I'm handling different campaigns for my clients more likely on Beauty Products, Slimming Pills, Muscles Pills, E-cigarets, T-shirts, Items of furniture, and Kitchen stuff and more.DAILY TASK INCLUDES:1. Processing orders for different products.2. Follow-up status of the shipment.3. Processing Refunds.4. Cancellation of Orders.5. Process RMA's (Return Merchandise Authorization)6. Escalation of a lost shipment.7. Process Re-shipment.8. Process Disputes / Chargeback9. Sending Emails10. Shopify product import and export11. Pricing12. Take the products from price list spreadsheet and populate to spreadsheets csv13. Social Media Post14. Managing & preparing orders from an e-commerce store15. Order fulfillment16. Adding new products to the Shopify store17. Prepare daily shipping for orders18. Data entry & spreadsheets19. Managing orders via email20. Live Chat support
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