I started my career as a Gaming Support Agent at 5CA (2020–2022), where I provided personalized support to White Glove players and brand customers across multiple channels. In 2022, I joined Century Games as a Gaming Support Agent, helping players with technical issues and gameplay concerns while relaying valuable feedback to the development team. Later that year, I transitioned into a leadership role as the Chief Finance Officer at Neo Commercio Realty Corp (2022–2025), overseeing financial operations, budgeting, and strategic planning. During my time as CFO, I focused on improving profitability, ensuring compliance, and leading a team of financial professionals. In 2025, I returned to 5CA to continue my passion for customer support, assisting high-tier players and maintaining exceptional service standards.