Experienced in Amazon FBA operations, with a strong background in product research, supplier coordination, and customer service.
Proven ability to manage end-to-end e-commerce processes across U.S. and Canadian marketplaces.
Core Skills & Responsibilities:
*Amazon FBA Product Research using tools like Helium10
*Product Sourcing and price negotiation with manufacturers and suppliers (primarily in China)
*Coordinating with freight forwarders and 3PL warehouses for timely shipments and deliveries
*Amazon Seller Central account management, including inventory tracking, order management, and case handling
*Customer support via chat and email (pre- and post-sales)
*Product listing creation for both Amazon and Shopify platforms
*Resolving listing issues such as suppressed, stranded, or removed listings
*Creating Product Specification Sheets and Pre-Shipment Inspection Checklists
*Scheduling and monitoring of pre-shipment inspections to ensure quality control
*Identifying and reporting product counterfeits/infringements on platforms like Alibaba, AliExpress, Walmart, Temu, Shein, TikTok, and eBay
Marketplaces Managed:
*United States
*Canada
Tools & Platforms Used:
Helium10, Shopkeeper, Sellerboard
Amazon Seller Central, Shopify
Microsoft Office Suite, Dropbox, WeTransfer
Asana, -----------, ClickUp
Canva, ChatGPT
Verified
