Perform business requirements gathering and analysis, translating these into functional requirements, technical tickets and user stories for the software development team to execute
Define?configuration specifications and business analysis requirements
Perform?quality assurance
Define reporting and alerting requirements
Help design, document and maintain system processes
Report on common sources of technical issues or questions and make recommendations to product team
Communicate key insights and findings to product team
Constantly be on the lookout for ways to improve monitoring, discover issues and deliver better value to the customer
Define project scope, goals, and deliverables in collaboration with stakeholders
Develop comprehensive project plans and monitor progress to identify and mitigate risks
Coordinate cross-functional teams to ensure effective communication, collaboration and timely issue resolution
Manage project budgets, resources and timelines to deliver projects on schedule
Provide regular updates and reporting to stakeholders on project status, key milestones and outcomes
Identify opportunities for process improvement and implement best practices
Mentor and develop junior project management tea-----------mbers
