I help businesses deliver excellent customer support through professional chat support, email support, and content moderation. I specialize in providing clear, professional, and efficient written communication to ensure customers receive the best possible support experience.
I am a reliable professional with over 4 years of experience in customer service, communication, and content creation. I started as a Content Writer, creating articles, press releases, and newsletters, and I also led a project developing an e-book focused on women’s maturity. I later worked as a Customer Service Representative, handling inbound and outbound calls for retail and travel accounts. I also have experience in content moderation and chat support, ensuring quality customer interactions.
I was later promoted to Trainer, where I supported new hires, developed training materials, and helped create a training curriculum for a new program launch.
I am detail-oriented, adaptable, and committed to delivering quality work while helping businesses provide excellent customer experiences.
If you are looking for a dependable professional who can assist with chat support, email support, customer service, or content moderation, I would be happy to support your team.
Why Clients Choose to Work With Me
• 5+ years of BPO customer service experience
• Strong written communication skills
• Reliable and detail-oriented
• Experienced in high-volume customer support
• Comfortable working in remote environments
Tools I can Use:
• Live Chat Platforms
• CRM Systems
• Email Ticketing Systems
• Google Workspace
• Microsoft Office
• WebEx, Microsoft Teams
• Content Moderation Platforms
Availability
• Available for full-time remote work
• Reliable internet connection
• Dedicated home workspace
• Can start immediately
Verified
