I have nearly 3 years of experience in customer service, supporting retail, healthcare, and financial accounts. Throughout my career, I’ve handled inquiries via phone, email, and CRM platforms, ensuring quick and accurate resolutions for customers.
I was a Marketing associate also that assist the team on editing videos and photos for promotion or campaign using Canva and CapCut.
I also had the opportunity to support a Virtual Assistant, where I became familiar with tools such as Slack, Google Workspace, Microsoft 365, Zendesk, Jobber, Salesforce, Housecall Pro, Klaviyo and Mailchimp.
