Detail-oriented and customer-focused IT Service Desk Analyst with strong technical troubleshooting and problem-solving skills. Experienced in providing first-line support for hardware, software, and network issues, ensuring minimal downtime and excellent user satisfaction. Skilled in i----------- management, ticketing systems, and remote assistance tools. Known for clear communication, teamwork, and a proactive approach to resolving IT challenges efficiently. Committed to continuous learning and delivering reliable IT support that enhances organizational productivity.
