Hi, I’m Michaela, a Growth and Customer Experience Strategist with 13+ years of experience helping businesses improve customer engagement, retention, and revenue through email, SMS, and CRM automation.
I specialize in executing high-quality marketing campaigns without needing constant supervision, so you can focus on growing your business while I handle the backend.
Over the years, I’ve worked with large organizations managing end-to-end customer lifecycle campaigns, from onboarding to retention, using data to continuously improve performance
What I Can Help You With:
• Email campaign setup and scheduling
• SMS and customer engagement campaigns
• CRM and marketing automation setup
• Customer journey and lifecycle flows
• Campaign performance tracking and reporting
• List segmentation and targeting
• Basic analytics and optimization support
My Experience:
I’ve led and executed multi-channel campaigns across email, SMS, push, and messaging platforms, improving engagement and customer retention through structured lifecycle strategies
While my background includes enterprise tools like Bloomreach and Infobip, I am quick to learn and adapt to platforms like Klaviyo, Mailchimp, or HubSpot.
Why Work With Me:
I don’t need handholding, I execute tasks correctly the first time
I understand both strategy and execution, so fewer mistakes
I am detail-oriented and data-driven
I communicate clearly and meet deadlines consistently
Availability:
• 4 hours per day
• Flexible schedule
• Open to long-term collaboration
If you’re looking for someone who can reliably execute your email and CRM campaigns while maintaining quality, I’d be happy to support your team.
Let’s work together!
Verified
