I am Francis, a Psychology Graduate from Davao City with over 3 years of remote work experience in customer support and outbound sales. I have worked with US based companies handling customer interactions, processing orders, managing CRM records, and supporting high volume recruitment. My Psychology background gives me a natural edge in communication, allowing me to connect with people genuinely, resolve concerns effectively, and build strong working relationships with both clients and customers.
I am proficient in Shopify, Gorgias, Zendesk, Microsoft Office Suite, Google Workspace, and Canva. I am detail oriented, proactive, and self sufficient. I take full ownership of every task I handle and I never wait to be told what needs attention. I am a fast learner who actively develops new skills during my free time because I believe growth never stops.
