I help my clients save time by providing reliable support through my skills, knowledge, and hands-on execution across a wide range of tasks. My goal is simple: to deliver efficient results and a high level of satisfaction.
Currently, I serve as a Senior Customer Service Representative, managing a team of 11 CS representatives and ensuring that every customer receives the quality service they deserve.
As a Virtual Assistant, I offer versatile support across multiple areas:
Shopify Management: Product sourcing, writing compelling product descriptions, order fulfillment, inventory management, shipment tracking, customer service, and product image handling
Administrative Support: Document organization, timely submissions, data sorting, and general admin tasks
Social Media Management: Content creation, post scheduling, audience engagement, responding to messages and inquiries, and influencer outreach
Graphic Design & Video Editing: Creating visuals and videos for ads and social media campaigns
Transcription: Converting audio and video into well-structured, proofread documents with timestamps
SEO Assistance: Keyword research, blog scheduling, image optimization, and implementing effective basic SEO strategies
Basic HTML: Formatting clean and professional layouts for articles, sales pages, and product pages
Sales Funnel Creation: Building effective funnels, particularly for eCommerce businesses
I am highly organized, detail-oriented, and committed to managing my time efficiently. I consistently meet deadlines while maintaining accuracy in every task I handle.
I bring a positive, proactive attitude to my work. I am adaptable, quick to learn, and always open to new challenges—allowing me to continuously grow and provide even greater value to my clients.
