Dedicated and detail-oriented Virtual Assistant with 5 years of experience in customer service, handling retail and financial accounts. Proven track record of providing excellent customer support, resolving issues, and driving sales. Skilled in product listing, social media marketing, and e-commerce management through my online business in the Philippines.
Technical Skills:
- Own device: MacBook Air M1, ensuring efficient performance and productivity
- Fast and reliable internet connection, enabling seamless communication and task management
- Proficient in Google Suite, Microsoft Office, and other productivity tools
- Experience with customer relationship management (CRM) software and tools
- Skilled in video editing and creating engaging visual content using various tools
- Proficient in Canva, with expertise in designing marketing materials, including:
- Social media graphics and posts
- Video thumbnails and promotional videos
- Marketing slogans and taglines
- Branding materials, such as logos and business cards
Soft Skills:
- Excellent communication and writing skills in English
- Strong customer service and problem-solving skills
- Ability to work independently and manage multiple tasks with minimal supervision
- Strong organizational and time management skills
