Dedicated and results-driven Customer Service Representative with a strong background in sales and over 5 years of experience delivering exceptional customer experiences. Skilled in resolving inquiries efficiently, building rapport with clients, and turning service interactions into opportunities for customer retention and revenue growth. Proven ability to meet and exceed targets in fast-paced environments, leveraging persuasive communication, active listening, and a deep understanding of customer needs. Known for maintaining professionalism under pressure and consistently contributing to team success.