Experienced Sales Leader and Performance Coach with 15+ years in the BPO and sales industry, specializing in coaching high-performing teams across inbound, outbound, voice, and non-voice campaigns. Proven track record of exceeding KPIs, driving revenue growth, and developing sales talent through data-driven coaching and strategic leadership.
Also skilled in eCommerce operations, with hands-on experience managing digital storefronts, customer journeys, and online marketing across platforms like Shopify, Amazon, and eBay. Proficient in product listings, order fulfillment, customer service, and conversion optimization. Passionate about using technology, analytics, and customer insights to drive performance—
whether in a call center or an online store.
Verified
