Experienced Customer Service Representative with a 13-year background in providing exceptional support in high-volume call centers. Expertise includes troubleshooting technical issues and proficiency in Freshdesk and Salesforce. Throughout my career, I have provided top-tier customer service via phone, email and live chat. While my background is in customer service, I am highly open to exploring new career paths outside of my previous roles. I am eager to learn, adapt and bring my skills to new industries.
